Refund

What's Next is a US $299/month career-service membership, billed monthly. This policy applies to membership payments.

Membership fees are nonrefundable

All membership payments are nonrefundable, except where a refund is required by applicable law. We do not offer refunds or credits for partial billing periods, unused service, early cancellation, finding a job, changes in personal circumstances or dissatisfaction with a particular job-search outcome. The service does not guarantee a job, interview or recruiter response.

Cancel future renewals at any time

You can cancel at any time to stop future monthly renewals. Use the cancellation option supplied with your billing account or email hello@yourwhatnext.com from the email associated with your membership before the next renewal. Cancellation does not refund charges already incurred. You retain access through the paid billing period unless your account is suspended for a violation of the Terms.

Billing errors and unauthorized charges

If you believe a charge is duplicated, incorrect or unauthorized, contact hello@yourwhatnext.com promptly with your account email, the date and amount of the charge, and a description of the issue. Do not send a full card number or security code. We will investigate and correct confirmed billing errors as appropriate. This policy does not limit rights available to you under applicable law.

More information

Please also review our Terms and Privacy Policy. Contact us if you need help canceling a renewal.